Nature of the work
Our security guards, who are also called security officers, patrol and inspect property to protect against fire, theft, vandalism, and illegal activity. Our Guards protect our clients investment, enforce laws on the property, and deter criminal activity or other problems. They use radio and telephone communications to call for assistance from an ambulance, wrecker, or the police or fire departments as the situation dictates. Security guards write comprehensive reports outlining their observations and activities during their assigned shift. They may also interview witnesses or victims, prepare case reports, and testify in court.
Although our security guards perform many of the same duties, specific duties vary based on whether the guard works in a "static" security position or on a mobile patrol. Guards assigned to static security positions usually serve our client's at one location for a specific length of time. Our guards will become closely acquainted with the property and people associated with it, complete all tasks assigned them, and often monitor alarms and closed-circuit TV cameras. In contrast, guards assigned to mobile patrol duty drive or walk from location to location and conduct security checks within an assigned geographical zone. They may detain or arrest criminal violators, answer service calls concerning criminal activity or problems, and issue traffic violation warnings.
Specific job responsibilities also vary with the size, type, and location of the employer. In department stores, our security officers protect people, records, merchandise, money, and equipment. They often work with undercover store detectives to prevent theft by customers or store employees and help in the apprehension of shoplifting suspects prior to arrival by police. Some shopping centers and theaters have officers mounted on horses or bicycles who patrol their parking lots to deter car theft and robberies. In office buildings, banks, and hospitals, guards maintain order and protect the institutions' property, staff, and customers. At air, sea, and rail terminals and other transportation facilities, our guards protect people, freight, property, and equipment. They may screen passengers and visitors for weapons and explosives using metal detectors and high-tech equipment, ensure nothing is stolen while being loaded or unloaded, and watch for fires and criminals.
All of our security officers must show good judgment and common sense, follow directions and directives from supervisors, accurately testify in court, and follow company policy and guidelines. Our guards always have a professional appearance and attitude and be able to interact with the public. They also must be able to take charge and direct others in emergencies or other dangerous incidents. In a large organization, the security manager is often in charge of a trained guard force divided into shifts; whereas in a small organization, a single worker may be responsible for all security.